Effective Date: February, 2024
Vet Care Pet Shop Consult Ltd. (“we,” “us,” “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing address, payment details, and any other information you provide when scheduling appointments, making purchases, or contacting us.
- Pet Information: Details about your pets, including their name, breed, age, medical history, and treatment records.
- Technical Information: IP address, browser type, operating system, and other technical details gathered through cookies or similar technologies.
- Behavioral Information: Information about your activities on our website, including pages visited, time spent, and other engagement metrics.
2. How We Use Your Information
We use your information for the following purposes:
- To provide veterinary care and related services to your pets.
- To process payments and manage billing.
- To communicate with you regarding appointments, pet care, and other relevant services.
- To improve our website, services, and customer experience.
- To comply with legal obligations and protect our rights.
3. How We Share Your Information
We do not sell or share your personal information with third parties, except in the following circumstances:
- Service Providers: We may share your information with third-party vendors who assist us in providing our services, such as payment processors and IT support.
- Legal Requirements: We may disclose your information if required by law or to protect the safety, rights, or property of our business, clients, or others.
- Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the business assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet is completely secure, and we cannot guarantee the absolute security of your data.
5. Your Rights
You have the following rights concerning your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request that we correct any inaccuracies in your personal information.
- Deletion: You can request that we delete your personal information, subject to legal requirements.
- Objection: You can object to the processing of your personal information for certain purposes.
- Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
To exercise any of these rights, please contact us using the information provided below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings.
7. Children’s Privacy
Our services are not directed at children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to remove the data.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vet Care Pet Shop Consult Ltd.